How do your AI agents
protect consumers
like YOU?
Most organizations already have the tools they need to protect consumers.
Many consumers also have tools to protect themselves.
The goal is for all organizations and all consumers to have compatible controls that work together to protect all stakeholders from harm.
Consumers Want Protection,
not a Protector
The Consumer Financial Protection Bureau (CFPB) has a mission:
"Ensure that markets for consumer financial products are fair, transparent, and competitive."
On December 6, 2024:
CFPB Orders Federal Supervision of Google Following Contested Designation.
Why Google? What laws did Google violate?
According to the CFPB's supervisory designation order,
"The proceeding addresses whether the CFPB has
reasonable cause to determine that the conduct of a covered person under the Consumer
Financial Protection Act "poses risks to consumers with regard to the offering or provision of
consumer financial products or services," for the purpose of designating the entity for
supervision."
1. the CFPB has reasonable cause to determine that Google's practices in connection with investigating allegedly erroneous transactions have posed risks to consumers.
2. the CFPB has reasonable cause to determine that Google's practices in connection with the prevention of fraudulent and unauthorized transactions have posed risks to consumers.
What risks?
The CFPB doesn't specify.
What exposed consumers to risk?
Google's erroneous, fraudulent, and unauthorized transactions.
Yo-AI conducts "Compliance-By-Contract".
Every (digital) transaction is evaluated for compliance with signed agreements.
CROWD-SOURCED COMPLAINT FRAMEWORKS
Consumers Encouraged To File Complaints
Why should consumers file complaints on their own time and their own dime?
- Regulatory agencies do not offer 'bounties' for reporting violators.
- State Attorney Generals encourage consumers to get legal representation.
- Consumers often must attest under penalty of perjury to the accuracy of their statements.
- Organizations and regulators rarely inform the consumer about enforcement activities.
- Consumers face additional threats, harrassment, intimidation, and discrimination.
How does Yo-AI leverage consumer complaints for incentivizing organizations to honor their own promises without putting consumers at further risk of harm?
By notifying stakeholders, and implementing consumer controls.
Protect Yourself First
Protect Others
Acting as YOUR authorized agent, Yo-AI monitors the offending organization and the enforcement agency that knowingly defrauded consumers and exposed them to even greater risks of harm.
Protect Consumer Protection & Privacy Laws
These reports can be sent to lawmakers, policymakers, and other registered stakeholders who have an interest in evaluating whether intended benefits from these laws outweigh the costs and unintended adverse consequences of enforcing them.
PROTECT YOURSELF FIRST
Are your agreements
and expectations
In WRITING?
Consumers do have legal rights, but no law requires organizations to sign Data Processing Agreements with consumers.
However, most organizations are required by law to sign agreements with their business customers and vendors.
These agreements often authorize all signatories to process personal information of individuals,
usually with conditions attached.
Yo-AI's operator, PrivacyPortfolio LLC, is a business entity,
doing business on behalf of myself as an individual consumer who has authorized PrivacyPortfolio to process MY data,
according to specific conditions and requirements.
Organizations who refuse to sign a DPA with PrivacyPortfolio on MY behalf are NOT AUTHORIZED to process MY data.
How Yo-AI convinces organizations to sign DATA PROTECTION AGREEMENTS with consumers
I host my own medical records.
I am entitled to get a signed Business Associate Agreement with organizations that process my sensitive personal information,
and THEY ARE REQUIRED to provide one.
Instead of exercising my rights through regulatory mechanisms as an individual consumer
-- WHICH DOES NOTHING FOR ME PERSONALLY --
I'm better protected by general contract law if an organization breaks its contractual obligations
with another organization that has HIPAA obligations, like PrivacyPortfolio.
PROTECT OTHERS
Yo-AI keeps the receipts
How Yo-AI encourages organizations to honor
CONSENTS & AUTHORIZATIONS with consumers
When organizations refuse to sign a DPA or ignores your requests, they hurt themselves by waiving the opportunity to process all of your personal information according to a written agreement.
Instead, Yo-AI's governance of your data moves to the 'transaction level'.
Everytime you provide your consent, authorizing the organization to use your data, Yo-AI keeps the receipts.
Digital transactions are covered under The Uniform Electronic Transactions Act (UETA),
which has been adopted by forty-nine states, the District of Columbia, and the U.S. Virgin Islands.
(a) This [Act] does not require a record or signature to be created, generated, sent, communicated, received, stored, or otherwise processed or used by electronic means or in electronic form.
(b) This [Act] applies only to transactions between parties each of which has agreed to conduct transactions by electronic means. Whether the parties agree to conduct a transaction by electronic means is determined from the context and surrounding circumstances, including the parties' conduct.
When you must conduct a transaction with an organization because you don't really have a choice,
every digital transaction is evaluated for compliance, generating a complaint for each non-compliant transaction.
PROTECT ALL STAKEHOLDERS
Are Victims 'Whistleblowers'?
It's not the most flattering term, but a whistleblower is:
someone who reveals information or activity within an organization that they believe to be illegal, unethical, or not correct.
This can include things like fraud, corruption, safety violations, or other misconduct.
Whistle-blowers are victims that yell, OUCH! when they get hurt.
However, whistleblowers often face significant personal and professional risks for coming forward.
Even professionals with ethical committments like lawyers, auditors, physicians, and privacy officers
can leverage Yo-AI in their role as consumers to warn the public about dangerous conditions.
For your protection and others, Yo-AI, acting as your authorized agent, becomes the Whistleblower yelling on behalf of you and other Stakeholders.