Risk Assessments
Risk assessments don't have to be complicated. They just need to inform decisions which (hopefully) leads to actions.
What is the risk of buying this product or service,
if I leave my payment card on file to cover fees I am charged for?
What is the risk of wasting an entire day,
trying to resolve an issue?
I want to know IN ADVANCE,
the probability that I will have my application ACCEPTED
or
the probability that THEY ARE CAPABLE of delivering the promised benefits I APPLIED FOR.
Remediate HARM, Not Risk
“If it doesn't hurt anyone, there's no need to fix it”
"Here is what I'm CONSIDERING to reduce my exposure to this IMPACT..."
"Here is what I'm DOING to avoid this risk in the future..."
"Your feedback regarding these actions is requested. Let us know how you might be adversly IMPACTED..."
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File complaints with regulators
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Inform all stakeholders
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Apply pressure on all stakeholders