AI ASSURANCE PLATFORM FOR CONSUMERS AND ORGANIZATIONS
Which CONTROLS
do consumers want from organizations?
Organizations routinely provide customers with password-protected accounts where they can correct their own personal information, configure privacy and security settings, and even request copies of their data.
Could organizations offer the same controls to consumers?
Of course, we know they can!
Instead, many organizations insist on consumers uploading or attaching their government-issued photo IDs to verify their identity when submitting some sensitive privacy rights requests.
When businesses don't make their customers meet excessively-cumbersome standards, are these requirements are intended to discourage consumers?
Companies handle customers' sensitive data all the time without any identifying who they are everytime they log in to their account or initiate a transaction. In fact, many commercial businesses and non-profits never vet or verify the identity of their customers when they are on-boarded with a password-protected account -- even when it's legally required.
If, consumers are discriminated against, they will never know.
If, Registered Stakeholders are discriminated against, Yo-ai will discover how.
If, businesses provide customers with data protection controls that are weaker than those offered to consumers, Yo-ai can notify them when Registered Stakeholders file complaints with regulators.
Share your Consumer Controls with Organizations!
PERSONAL DATA VAULTS
Organize, Secure, Share, and Restrict Access to Your Data
A vendor who doesn't charge a lot of money, nor use it for their own interests. It must be accessible and acceptable to a majority of consumers and organizations.
Yo-ai chose Dropbox for this task.
Dropbox offers a free, basic subscription for individual consumers, as well as paid business subscriptions with advanced data protection and access controls.
Your Dropbox is yours.
You control access to personal information in your Shared Folder. Share it with anyone you want, but when shared with Yo-ai, your personal Data-Steward uses it to govern access and log detailed events of exchanges with all organizations, so there is always complete records of who accessed which data for what purpose.
Your Data-Steward operates according to our Data Processing Agreement and Agent Authorization.
When you want to terminate your relationship with Yo-ai, simply our revoke access to your Shared Folder. Yo-ai always accesses your data from your Shared Folder.
Yes, you can verify a consumer's identity!
Yes, you can identify who is responsible for scripts and bots!
Yes, even authorized agents can identify who is registering scripts and bots!
Yes, all stakeholders can monitor activities of scripts and bots!
IDENTITY MANAGEMENT
You're not a number.
Be Somebody!
Password-protected accounts provide customers with security controls where they can manage their credentials, billing and shipping information, and sometimes, privacy and communication preferences. These same capabilities could easily be extended to consumers -- if organizations knew who those consumers are.
Yo-ai notifies organizations that you are not just a nameless consumer -- you are a "Registered Stakeholder" in their enterprise or mission!
Yo-ai can often create a password-protected account on your behalf when you:
- register for a free trial
- opt-in to the sharing / or sale of your personal information
- exercise your privacy Right to KNOW, CORRECT, OPT-OUT, LIMIT, or DELETE your personal information
- join a rewards program
- ask a question, voice a concern, or initiate a service request
- subscribe to marketing communications
- agree to the use of cookies, privacy, and Acceptable Use policies
- apply for a job
- join a developer program
- are asked to verify your identity
Organizations typically resist creating and maintaining online accounts for non-paying consumers. They might say it's too expensive, exposes them to increased liability, or they're exercising their right to do business with whoever they want -- like big companies or entire countries -- and not individual consumers.
Yo-ai is a business, with business tools and business responsibilities and obligations -- acting on your behalf as your authorized agent. Yo-ai knows who you are. Yo-ai can share that information with other organizations, and even provision you with rights to Single-Sign-On and other federated identity frameworks, extending your visibility into vendor integrations where your personal information is processed. Your personal team of AI Agents can sign that Data Processing Agreement on your behalf, and your Data-Steward ensures that organizations honor it.
CONSUMER HOTLINES
Why you want Yo-ai
Delegate tedious tasks and mundane decisions to your personal agent
Tell your Data-Steward to call the organization's Consumer Hotline!
Some organizations publish their telephone numbers, but many do not. Yo-ai can discover these numbers -- and place calls to them on your behalf.
It's only a matter of time until organizations look for alternatives to hiding behind automated telephone directories, 1-800 third-party answering services, or using the personal cell phone numbers of employees.
Responsible AI companies update their telecommunication systems so their AI Agents can talk to your AI Agents. Let them do the work nobody else wants to do: talking with organizations about issues with customers and consumers who aren't happy.